What Helpdesk Software Should I Use?

Eeek!

I need a help desk software.

Which one should I use?

This is what I’m considering right now….

First off, there’s Ticket Desk Pro by Frank Haywood.   

The folks at Ultimate Footer Ad use this – I liked the ease of use on the customer side. 

I wonder how configurable it is for my own look and feel?

Then there’s

Three Pillars Help Desk Software by Willie Crawford.  PotPieGirl uses this and it’s very simple as well.

Personally, I’d just like to hack together myself a helpdesk out of WordPress – theoretically, it shouldn’t be that difficult but hey, I’ve actually (get this!) learned wisdom! 

Time is money…and getting this done asap makes far more sense than trying to build something from scratch.

 So….what should I use?  I’m still in major research mode.  I did luck out, however, Granny the Marketer provided a link to 16 OTHER (read, non-IM) help desks too!  I suppose we’ll see. 

And such are the profundities for Saturday night,

Barbara

ps – I just saw – there’s Help Desk stuff on eBay too!  See for yourself: