Sometimes…we want to make bunches of money. It makes sense, right? So we charge for our services and products and rightly so. But other times, it makes sense to reach out to customers who experience unexpected issues…and give them some help for free. Why?  Because guaranteed….your customers will remember that bigtime. Case in point –… Read more

Disney knows this well I'll bet….  :) If you haven't yet been whacked upside the head regarding the above, it's from the extremely popular game "Portal" that consumes the souls of teens and youngsters and oldsters alike.  Trust me on that.  :) Grow strong, Barbara Ling ps – speaking about Portal, have you seen… Read more

Good morning! Actually, it's the afternoon.  Somewhat close to 4pm, I might say. Today's work effort certainly ended up 'way differently than I had anticipated!  Brutally difficult, hair-pullingly agonizing but wow oh wow, the results…they're glorious! And I want you to learn from my mistake so should the following harrowing adventure attempt to crush *your*… Read more

Sometimes the moose by-products really hits the fan. And sometimes, we get totally inundated with unmitigated disasters that make a super-nova seem like a trivial thing indeed. Embrace that. When life beans you with concrete lemons, take that as an opportunity to revisit the challenge at hand…and then see how you can improve it. It… Read more

I have one of those installed in me home…. Click on the comic above to see it all… Read more

It sure lends itself, doesn't it?  :) Grow strong, Barbara Ling ps – speaking about copy, have you seen… Read more