🌠Dramatic Chatbots to the Rescue in eCom?

Ever wake up one morning and think to yourself:

“Jeepers self, if only I could grow my eCom business exponentially and see a grand increase for my bottom line!”

Well, exponentially… not too sure about that, but there ARE ways you can definitely beef up your eCom income via….

Chatbots!

And if that interests you, there’s an article you’ll find most useful:

www.disruptiveadvertising.com/ppc/ecommerce/ecommerce-business-chatbots/

There, you’ll discover how chatbots can benefit your eCom business like:

“Answer Questions

Customers and shoppers use chatbots to get their questions answered. Chatbots are a great way to showcase your company’s efficient, helpful customer service.

Companies can add frequently asked questions to chatbots that will guide consumers to their answers by clicking a predetermined set of scenarios. For shoppers that have other questions, they can be routed to an employee….”

and

“…Collect Prospect Information

Zoma, a mattress brand, uses a chatbot to collect customer information when their customer service team isn’t available to answer the request after work hours.

In the corner of the screen, the chatbot pops up to let them know that the team is “sleeping,” and asks for your information and message, so they can respond to it in the morning…”

and more!

Chatbots and eCom are a great topic that would lend itself to a tutorial/challenge/cheatsheet/etc – you could structure it like follows:

Step 1.) Determine how you’d like to use Chatbots in your store

Step 2.) Write the chatbot script

Step 3.) Choose a chatbot software and make it so!

Resources for the above include:

www.elasticpath.com/blog/how-to-choose-an-ecommerce-chatbot-14-solutions-reviewed

manychat.com/blog/chatbot-for-ecommerce/

botmakers.net/chatbot-templates/explore/e-commerce

www.userlike.com/en/blog/chatbot-conversation-flow

www.tidio.com/blog/best-chatbot-ideas-to-increase-online-sales/

www.elasticpath.com/blog/how-to-choose-an-ecommerce-chatbot-14-solutions-reviewed