Ever wake up one morning and think to yourself:
“Jeepers self! If only I could somehow answer 99% of future customer questions ahead of the time…. so they wouldn’t have to bother me with inquiries like “Eeek, it says ‘strike any key when ready’ and I can’t find the any keeeeeeeeeyyyyyyyyyyyyyyyyy!”
Well, if so, the following article will fill your heart with glee as you realize it provides touchingly magnificent examples of Frequently Answered Questions (like that all-time favorite, where is the Elmo Hula Hoop accessory on the side of my desktop (hint – it’s the CD-Rom tray)?) (and be sure to return here once you’re done to gain even more thoughtful insights:
Yes, gaze with wonder and rapture of the examples waiting for you like:
How to Make a FAQ Page
and
“They have the search bar first, followed by personalized questions based on your profile, and then they link to separate articles that address the commonly asked questions.”
and
“Their FAQ page gives a sense of zen when you arrive. It’s simple, enticing, doesn’t over-explain, and has categories that lead you to more self-discovery…”
and of course, my all-time fav:
“They do NOT use code that malicious hackers can insert icky URLs that end up having your entire site banned (RIP that site of mine, 2002 or so”
(and okay, I *did* make up that example; it doesn’t show in the original article but oooo yes sure did happen to me those centuries ago).
But I digress.
Creating a FAQ can be the topic of a superb blog post or even a blueprint! You could structure it like so:
Step 1.) Decide what questions you’d like answered
Step 2) Separate them into unique categories
Step 3.) Use good FAQ software that does NOT insert icky malicious URLs!
Resources for the above include:
blog.hubspot.com/service/faq-page
sleeknote.com/blog/how-to-build-an-faq-page
www.shopify.com/blog/120928069-how-to-create-faq-page
yoast.com/how-to-build-an-faq-page/
www.searchenginewatch.com/2019/06/24/create-seo-friendly-faq-pages/
wordpress.org/plugins/ultimate-faqs/
geekflare.com/create-kb-faq-tools/
Your takeaway?
FAQ pages can solve perhaps 98% of your customer questions….
Why not start creating them today?
Enjoy!
