Ever spend 1 hour crafting one of the most *perfect* customer care emails imaginable… one where you made the first of easily-understandable images to visually demonstrate the principles involved?
If so, pleeeeeeeeese take it from me – do NOT use .png images!
Apparently … Gmail has this delightfully fashionable bug where if you include a .png image and your computer decides to crash… that .png image could render your saved draft as… empty.
And yet, you’ll *see* that png image listed underneath it, but forget about trying to find the text – it’s been sent to that Great Big BitBucket in the sky. 
Which…. can cause massive amounts of gray hair when you try to recover it!
However, at least your image will still be findable and downloadable.
So whats the answer?
Change those images into .jpgs. For whatever reason, Gmail ‘waaaay prefers .jpgs. Go figure (and yes, I discovered that as I was frantically trying to recover my lost customer care message).
I use the site
www.befunky.com/features/resize-image/
to save my pngs to jpgs, mainly because I can also resize my images there as well.
And I discovered that gMail is much happier with this particular action.
Your takeaway?
Weep. Like I did. After Gmail ate my email. And then be smarter in the future.
Enjoy!
ps – looking to see how simple making money can be? Check out:
askbling.com/sms
(It’s Free!)
Get Started Here
You’ll love what you learn… Promise!